Formula Diets & EBOOKS : Online Store
We love serving our customers to their satisfaction. The success you achieve by using HILOGIN products makes us to feel successful too. Therefore, we make sure you are a happy customer. To be precise, We only collect the customary information as proposed by E Commerce Website. We have no intention to utilize any of your information for marketing purposes.
1.WHAT DO WE DO WITH YOUR INFORMATION?
The company [HILOGIN ] will be what’s known as the “Controller” of the personal data you provide to us.
The Data controller will take all reasonable precautions to prevent unauthorised access, disclosure, modification or unauthorised destruction of Data.
Place: The data is processed at our registered address.
Retention: Data is kept for the minimum time necessary to provide the services requested or processes outlined in this policy or as required by Law.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. See further below for a list of payment processors and shipping companies we use to fulfil orders.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about the browser and operating system. We us Google Analytics to provide website traffic statistics- you can prevent your data from being used by Google Analytics (see by using the Google Analytics Opt-out tool. Available from https://tools.google.com/dlpage/gaoptout.
Email marketing: Only with your explicit permission will we send you marketing emails. You can un-subscribe from this service at any time by using the link in the bottom of any of the emails you receive or by contacting us at firstname.lastname@example.org
Before providing us with the necessary personal data to process your order, we will ask for your explicit consent. The data we require to process an order is your email address, full name, email address, postal address and phone number. After consent has been given, we will use your email address for the purpose of providing email updates for your shopping basket or order status. We’ll use your email address and/or phone number for any queries we may have regarding your order.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, use or disclosure of your information, at any time, on your account page by contacting us at email@example.com
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
During checkout, we will provide your personal data to a 3rd party payment processor for processing the payment and for fraud prevention. The following is a list of our payment processors and links to their privacy policies.
STRIPE (credit cards and debit cards)
Place of processing: UK and EU
Data: Card details, Full Name, Billing Address, Shipping Address, Email Address, Phone Number, Transaction History
In connection with the processing of any of the above payments, we do not retain any financial information such as credit card numbers.
To complete a sale of a digital goods, we fulfil it from online store itself. This means that, after purchase, you will be able to download it immediately onto your computer, tablet or smartphone. It is provided in Word document and you can view it on any device. For or a PDF format with a PDF reader installed.
To complete a sale of physical goods, we must use a shipping company to deliver to the address you provide if you have chosen delivery. We are therefore required to provide your personal data to the shipping company. A list of our current shipping providers is below;
Place of processing: UK
Data: Full Name, Address
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practises of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practises to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the UK on a secure server behind a firewall. No 3rd parties have access to your personal data unless the law allows them to do so.
We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
If out store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
8.QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information, please email us at firstname.lastname@example.org